Introduction
Welcome to Nutrafresh (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://shop.nutrafresh.ca/
and use our services.
Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and delivery address
- Payment details (processed securely through third-party providers)
b. Non-Personal Information
- Browser type
- IP address
- Device information
- Pages visited and time spent on the site
c. Order Information
- Products purchased
- Delivery preferences
- Transaction history
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchases
- Provide customer support
- Improve our website and services
- Send promotional emails (only if you opt in)
- Ensure security and prevent fraud
Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service providers (payment processors, delivery partners)
- Technology providers (hosting, analytics tools)
- Legal authorities, if required by law
All third parties are required to protect your data.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience
- Analyze website traffic
- Remember your preferences
You can control cookies through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location (including Canada), you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request the deletion of your data
- Withdraw consent for marketing communications
To exercise your rights, contact us using the details below.
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Nutrafresh
4325 Cabana Rd.E. Unit #4 Windsor, ON. N8V 0A6
shop@nutrafresh.ca